External laptop speakers: 8 Best Laptop Speakers In 2022 (Affordable, Petite & Portable)

7 Methods to Fix “External Speakers Not Working on Win10/Laptop”

Many users usually like to connect external speakers to their laptops, especially when planning to watch a movie or TV show with their friends or family members. By attaching external speakers, a whole decorum is created to watch a movie with audible volume for everyone.

However, if you find that the external speakers are not working Windows 10 unexpectedly, your plan to watch a movie with your friends can get ruined. If you encounter this situation, there is no need to worry as this article will discuss the major reasons for this problem along with efficient solutions.

Table of Contents

01 How to Connect External Speakers on Windows 10

02 Why Will the External Speakers Not Working

03 Methods to Fix External Speakers Not Working

04 Bonus: How to Fix Corrupted Audio on Your PC

Part 1: How to Connect External Speakers on Windows 10

Do you know how to attach external speakers to your laptop? This part lets you quickly learn how to connect wired or Bluetooth external speakers on Windows 10.

Wired External Speakers

Step 1: If your laptop has a USB or speaker jack, you can easily connect external speakers.

Connect the wire of external speakers to either speaker jack or USB jack depending upon your external speakers’ nature. Also, connect the speakers with a power outlet to turn them on if you are not using USB external speakers.

Step 2: Make sure to arrange your speakers in an appropriate way.

Place the left speaker in the left direction and the right speaker on the right side. Make sure that the connector cable of your speakers is safely attached to the port and the power source.

Step 3: Now turn on the volume on your external speakers.

Once done, set the volume on your laptop to at least 75%. For this, just tap the “Sound” icon on your taskbar and move the volume slider.

Step 4: Now turn the “On” button on your external speakers.

And switch on the power outlet. Play some audio on your laptop and check if the sound is audible or not.

Bluetooth External Speakers

Step 1: Go to the Windows button and right-click on it to select “Settings.”

Once the “Settings” window opens, tap on “Devices.”

Step 2: On the Device window, click on the “Bluetooth” tab displayed on the left side.

And turn on its toggle. Now switch on your Bluetooth device and put it on the pairing mode to connect it with your laptop. Follow the instruction of your Bluetooth speakers manual to pair them with your laptop.

Step 3: Meanwhile, head back to your Bluetooth window.

And wait until your computer explores new pairing devices. Once your Bluetooth device shows, select it and tap on “Pair.” Once the connection is established, you can easily hear audio from your Bluetooth external speakers.

Part 2: Why Will the External Speakers Not Working?

There can be several causes that can result in external speakers for the laptop not working. In this part, we will highlight the primary reasons for this issue to help you comprehend it better:

1. Problem with Speaker Connection

The connector wire should function properly to connect the speakers with your laptop. If there is physical damage to the connecting wire, the speakers won’t turn on. Moreover, if the corresponding port of the external speakers does not function due to dust particles, it can also cause this problem.

2. Outdated Speaker Drivers

If the downloaded speaker’s drivers are not updated according to the external speakers you are trying to use, you won’t be able to hear the sound from them. For this, the audio drivers must be updated.

3. Default Playback Device

The system won’t recognize if your laptop has selected an audio default device other than external speakers. That’s why it is essential to check the default settings whenever you face this problem.

4. Inappropriate Settings

If someone else has changed your current settings or has installed an unauthorized app, it can ruin the functionality of your laptop. Due to this, you can face the problem of external speakers not working. For this, system restoration is needed to resolve the issue.

Part 3: Methods to Fix External Speakers Not Working

Do you want to fix the external speakers not working on the laptop? In this part, you can learn simple yet effective methods to resolve this problem without requiring additional help.

Fix 1: Check If the Speaker is Good

If you have wired external speakers, ensure their power cable is not damaged and is functioning well. To check if there is any problem with your speakers, you can connect them with another laptop to evaluate their functioning. If the sound is audible by connecting the speakers with another laptop, it means that the error lies on your device, not on your speakers. If the sound is not audible, there must be a problem with your speakers that needs instant repair.

Moreover, you can check the functionality of your speakers by seeing their light. Many wired speakers have a light bulb that turns on whenever they are connected to the power source. If the light does not turn on after attaching the speakers with the power source, it indicates some error in your speakers.

Fix 2: Set Speaker as Default Device

Possibly, your external speakers are working well, but your laptop has selected another default device. If your laptop has not selected the external speakers as a playback default device, you will encounter the issue of external speakers not working. For this, you can change the settings to set speakers as the default device.

Step 1: At the bottom right corner of your desktop, right-click on the “Speakers” icon and tap “Playback devices.”

Step 2: Tap on the “Speakers” on the displayed window.

And select “Select as Default.” If you cannot find the option of your external speakers, right-click on the blank space and choose the “Show Disabled Devices” option.

Step 3: From the disabled devices, right-click on “External Speakers”.

And then tap on “Enable.” After enabling the speakers, set them as default and tap on the “OK” button.

Fix 3: Make Sure the Speakers are Connected Properly

Some speakers have three kinds of jacks that are audio-in and audio-out. The external speakers should be connected to the audio-out jack to make them work properly. If you don’t know about the audio-out jack, try connecting your external speakers to all two jacks and check the sound’s audibility.

Moreover, see if there is any physical damage to the connector wire of external speakers as many people don’t notice this issue. Make sure to connect the external speakers’ wire properly to its corresponding port. Also, if dust particles are on the corresponding port, try to clean it and then attach the external speakers properly.

Fix 4: Update the Speaker Drivers

If the speaker drivers installed on your laptop are outdated, it will result in external speakers not working. For this, you should try to update the speaker drivers by reading the following steps.

Step 1: You have to right-click on the Windows button to choose the “Device Manager option.”

Once done, click on “Sound, video and game controllers” from the given options. Now choose your speaker drivers to proceed further.

Step 2: Right-click on your speaker drivers.

And select the “Update Driver” option. Following this, select the option of “Search automatically for drivers.” With this single click, your speaker drivers will be automatically updated.

Fix 5: Run Audio Troubleshooter

The audio troubleshooter can identify the main problems on your system that are causing the sound issues. By doing so, your computer will bring the details of the audio problem along with the solutions you can apply to fix the issue. For example, to fix external speakers not working, use the steps below:

Step 1: Go to the “Start Menu” icon on the taskbar.

And right-click on it. From the pop-up menu, proceed with the “Settings” option.

Step 2: On the Settings window, choose the option “Update and Security.”

From the left side, tap on “Troubleshoot” to open it.

Step 3: If the option of “Playing Audio” is not given, tap on “Additional troubleshooters.”

On the new window, tap on “Playing Audio” and then click on “Run the Troubleshooter.”

Step 4: The audio troubleshooter will run and bring some details.

Select the speaker showing a problem and tap “Next.” The troubleshooting will identify the main causes and recommend you possible solutions. Follow the on-screen instruction to resolve the identified issue.

Fix 6: Troubleshoot Hardware Issues

There can be some hardware issues with your external speakers that you are unable to find. For this, you can troubleshoot hardware to scan the problems deeply and solve them efficiently. However, you cannot directly access the “Hardware and Devices Troubleshooter” from the Windows settings because it was split into small troubleshooters after the Windows 10 1809 update. To execute this fix, follow the below instructions:

Step 1: From your keyboard, press “Window + R.”

It will open the run box in which type this command “msdt.exe -id DeviceDiagnostic.”

Step 2: Now, press the “Enter” button to run this command.

And then tap on “Next” to start the troubleshooting process. By doing so, the system will run the troubleshooting process to identify the hardware issues of your external speakers. If the process brings some instructions on your screen, follow them to resolve the hardware issue efficiently.

Fix 7: Restore Your System

Sometimes the new applications installed on your system can damage the performance of your laptop. Moreover, if someone has unknowingly changed your laptop’s settings, it can also cause trouble, like external speakers not working on Windows 10. For this, you should perform “System Restore” to restore the previous settings of your computer instantly.

Step 1: Click on the “Search” icon displayed on your taskbar and type “restore.”

Following this, click on the “Create a restore point” option once displayed in the results.

Step 2: Now, the “System Protection” tab will display on your screen.

From there, select the option “System Restore.” A new window will open from where you need to tap on the option called “Choose a different restore point.” Once done, tap on the “Next” button.

Step 3: If you know when your external speakers stopped working, choose the restore point before it.

Tap on “Next” to proceed. On the new window, tap “Finish,” and your system will be restored automatically.

Bonus: How to Fix Corrupted Audio on Your PC

There is a high chance that the audio you are trying to play is corrupted, due to which you cannot hear the sound from your external speakers. For this, Wondershare Repairit is the most suitable tool that can easily perform an audio repair and save your audio files from getting deleted permanently. Your audio file can get corrupted due to multiple reasons, such as incomplete audio download from the internet or any malware attack.

If you have tried to edit the audio file forcefully, it can also result in the corruption of the file. In all these situations, Repairit works effectively to repair any damaged audio file efficiently. It supports batch processing that helps the user fix multiple damaged files simultaneously. With only three steps, you can achieve the best results as this platform has a high success rate in fixing audio files.

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  • Repair damaged audios with all levels of corruption, such as audio not working, clipping audio, humming audio, rumbling audio, sibilant audio, out-of-sync audio, etc.

  • Repair audios of diverse formats, such as MP3, M4A, FLAC, AAC, WAV, etc.

  • Repair damaged or corrupted audios from mutiple devices: portable voice recorder, recording software, shooting apparatus, SD cards, phones, hard drives, USB flash drives, etc.

  • Compatible with Windows PC, Mac OS, and supports PC to mobile transferring/sharing.

Check the video guide for fixing the “external speakers not working” error.

Conclusion

Are you Figuring out the problem of laptop external speakers not working? There is no need to worry, as this article has shed light on several helpful solutions that can fix your issue instantly. You can try the suggested guidelines to perform the methods without needing additional help. Also, you can easily try Wondershare Repairit for audio file corruption to overcome audio-related problems.

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* Some of the above codec formats may need to be supported by system.

Creative Pebble review | PCWorld

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Home / Business / Reviews

Reviews

Size matters not.

By Michael Ansaldo

PCWorld Feb 28, 2018 2:50 am PST

Image: Creative Labs

At a Glance

Expert’s Rating

Pros

  • Extremely affordable
  • Excellent audio quality
  • Space-saving design

Cons

  • No Bluetooth connectivity for mobile devices

Our Verdict

Creative’s tiny Pebble speaker set offers an impressive audio upgrade to your PC at an irresistible price.

Best Prices Today: Creative Pebble

Creative says its Pebble speaker set was inspired by a Zen Japanese rock garden. This USB-powered 2.0 system has a simple, sparse design with a subtle aesthetic appeal. Still, I wondered how much audio enhancement they could bring to a PC for a measly $25 (on Amazon). Turns out, quite a bit, even compared to pricier budget PC speakers we’ve tested. 

Note: This review is part of our roundup of budget computer speakers. Go there for details on competing products and our buying advice.

Available in black or white (the price for white may differ slightly on Amazon), each speaker measures 4.5 x 4.4 x 4.6 inches (HWD) —about the size of an average grapefruit. The space-saving size makes it easy to find room for them on even the smallest or most cluttered desk. The rubber ring on the flattened bottom of each enclosure keeps it from slipping on your desktop.

Pebble’s two-inch far-field drivers—which combine for an RMS of 4.4 watts— are angled at 45 degrees. This design is optimal for directing the audio at your ears when you’re sitting in front of your computer. Built-in passive radiators extend the low-frequency response for beefier bass. A power/volume knob on the front panel of the right speaker works in conjunction with your PC’s audio controls to manage Pebble’s volume.

Creative Labs

Pebble’s balanced, immersive audio belies its small size.

With Bluetooth speakers becoming more the norm, contending with cables can feel like a hassle. Fortunately, Pebble keeps the wires few and tidy. The two speakers are hardwired together, so all you need to do is plug the USB cord into one of your PC ports, and the 3.5mm input into your headphone jack. Each of these cables is attached to the back of the right speaker, so you don’t need to worry about losing them.

Pebble delivers surprisingly rich, immersive audio. USB-powered 2.0 speakers tend to suffer in sound quality compared to their AC-powered counterparts, but that wasn’t the case here. Highs were crisp and clear, and the bass had plenty of presence. The audio overall had depth and detail no matter what type of music I ran through the speakers. The tipping point for speakers this size is usually at higher volumes, where distortion becomes an issue. But even when playing bottom-heavy genres like dub or dance music, Pebble retained crystal clarity at high volume.

Decent sound in sub-$30 stereo speakers is as rare as gold. Pebble sets a new bar with its well-above-average audio. It’s not audiophile quality—nothing at this price point is—but it’s fuller and more balanced than you find in PC speakers that cost twice as much. Pebble offers an inexpensive audio upgrade that’s tough to resist.

Simultaneous sound output to two devices in Windows. Sound from laptop speakers, TV via HDMI, Bluetooth headphones and speakers

This issue with simultaneous sound output to speakers, or laptop speakers and TV speakers connected via HDMI has been discussed more than once in the comments to the article why there is no sound via HDMI on the TV when connecting a laptop (PC) on Windows 7 and Windows 10. And in the same place in the comments, Vlad suggested a solution on how to set up simultaneous sound output to speakers or speakers and to a TV in Windows. I checked, but for some reason it didn’t work for me. Today I decided to check everything again, and as it turned out, everything works fine. It is enough to set up a stereo mixer in Windows and the sound is output to two sources. In Windows 10, the stereo mixer worked without problems for me. For some reason, I did not find it in the settings for playback devices in Windows 7. You may need to update your drivers. I will make an instruction using the example of Windows 10, and as I deal with the seven, I will supplement the article. The settings there are almost the same, so if Windows 7 has this stereo mixer, set everything up without any problems.

In this way, you can make the sound play simultaneously from the speakers of a laptop, or speakers connected to a laptop or computer, and from the speakers of a TV that is connected via an HDMI cable. You can also set up simultaneous sound output to speakers and Bluetooth headphones, or a Bluetooth speaker. Checked – everything works fine. I understand that you can display a maximum of two different devices.

The only negative that I have noticed in my case is that the sound that is output through the stereo mixer lags behind a little. I output to a monitor (connected via HDMI) with built-in speakers. There is some audio desynchronization between different output sources. Perhaps this is a problem only on my equipment, since my hardware is not the newest and most powerful. In general, this chip works interestingly. I also tried to output sound simultaneously to the laptop speakers and Bluetooth headphones. You can, for example, connect a Bluetooth speaker, output sound to it and put it somewhere behind your back. Get surround sound.

Before setting up, you need to connect this second audio output source to your computer and make sure that it works (sound is output if you set this device as default). Whether it’s a TV, or Bluetooth headphones / speaker. I think these instructions will be useful to you:

  • How to connect a TV to a computer via HDMI
  • How to connect a laptop to a TV via HDMI
  • How to connect a Bluetooth speaker to a laptop or computer
  • How to connect Bluetooth headphones to a computer or laptop on Windows 10

Connected, checked whether everything is working, and only after that you can proceed to the setup.

Stereo mixer in Windows 10: output sound to two devices at the same time

Open the sound options (by clicking on the appropriate tray icon with the right mouse button) and go to the sound control panel.

In the “Sound” window, check that the “Speakers” device is in the “Default device” status. If not, then right-click on them and select “Set as Default”. Also note that my TV connected via HDMI is displayed there (in my case it is a monitor with built-in speakers, it does not matter) and it is in the “Ready” status.

Go to the “Record” tab. There should be a “Stereo Mixer”. If it is dim and says “Disabled” next to it, then right-click on it and select “Enable”. Also, if it is not used by default (there is no corresponding inscription near it), then right-click and select “Set as default”. Then click again and open “Properties”.

In a new window, on the “Listen” tab, make sure that “Listen to this device” is checked. From the menu, select the device to which you want to output sound from your computer. So the speakers are used by default, and you need to select the second device. In my case, this is a TV (you will have a different device name). It can also be Bluetooth headphones, a speaker, perhaps some other device.

After clicking on the “Apply” button, the sound began to play simultaneously from the speakers (laptop speakers) and the TV. Check the volume level on the TV or headphones (speaker).

To mute the sound from the second source, just turn off the stereo mixer, or turn off the device. The settings are saved. When we adjust the sound in the Windows settings, it is simultaneously adjusted on both devices (in my case, on the speakers and TV speakers).

Advanced stereo mixer settings

There are several more tabs with additional settings in the stereo mixer settings. Let’s see what can be configured there and whether it should be done. I will say right away that I did not find anything interesting and useful there.

The “General” tab contains information about the device itself. You can open the controller properties (usually Realtek High Definition Audio), change the name or icon, or disable/enable the stereo mixer.

By opening the “Levels” tab, you can change the volume on the device to which the sound is output through the stereo mixer. You can also turn off the sound and change the balance.

On the “Improvements” tab, according to the idea, there should be some settings to improve the sound. But I didn’t find them myself. Only one checkbox “Disable all sound effects”, which does not affect anything (in my case).

Well, the “Advanced” tab, where you can set the bit depth and sampling rate (these settings are not active for me) and set up the exclusive mode. These settings should not be touched. Although in my case, they did not affect anything. At least I didn’t notice anything.

That’s actually all the settings.

I hope you were able to set up this stereo mixer on Windows 10 and output audio to two devices at the same time. Write in the comments what tasks you use this scheme for, what devices you output sound to, and how it all works for you. No sound out of sync? Well, ask questions, do not be shy 🙂

[Notebook] Troubleshooting – How to solve sound problem (Speakers/Microphone) | Official support

[Notebook] Troubleshooting – How to solve the audio problem (Speakers/Microphone)

If you are experiencing audio problems with ASUS computers, such as speakers/microphone not working, no sound, sound muffled, intermittent, crackling/crackling etc. Or speaker/microphone problems occur during a virtual meeting or online learning, such as Microsoft Teams, Skype, Google Meet, Google Classroom, Zoom or other communication apps, please refer to the following solutions. (For communications applications, also check that the I/O device settings are correct.)

Note : If you notice that the sound is very loud, quiet or absent when using a certain application, please refer to Q1 in the FAQ chapter.

Note : Notebook – Your computer may have AI Noise-Canceling Speaker enabled. This feature filters out all sounds other than human voice from the laptop’s speakers. If you want to turn off the noise canceling function of the speaker, please refer to this article: There is no sound in the speakers, the sound is intermittent or only human voices are heard, but there is no background music, why?

Before troubleshooting, make sure that the external speaker, microphone or headphones, if used, are properly connected.

Notebooks and all-in-one computers (AIO PCs) come with two types of headphone/microphone jacks.

The first type – headphones and an external microphone are connected through separate connectors (the headphone jack is marked in green and the external microphone jack is marked in red).

The headphone jack supports a regular headphone jack or those commonly used on smartphones, called headsets (or headphones). However, connecting the headphone jack to the microphone jack does not work.

The second type is the headphone/microphone combo jack.

The jack accepts a regular headphone jack or those commonly used on smartphones, called headsets (or headphones).

Headphone/microphone jack designs may vary depending on the model, please refer to the Owner’s Manual.

Desktop back panel

If you are using an external microphone, connect it to the MIC IN port (usually pink). If you are using external speakers (headphones), connect them to the LINE OUT port (usually green).

Microsoft/speaker design types may vary depending on different models, please refer to User Manual.

Please go to the appropriate instruction according to the Windows operating system you are using on your computer:

  • Windows 11
  • Windows 10

90 002

Windows 11

  • Speakers are not working properly
  • Microphone not working
  • Q&A

Built-in speakers not working

Reset BIOS settings

Try resetting BIOS settings to factory settings. Here you can learn more about How to reset BIOS settings. (For desktop PCs, please follow [Motherboard/Desktop] How to reset BIOS settings)
If the problem persists, please proceed to the next troubleshooting step.

Install the latest BIOS/Windows/Driver updates on your computer

Software updates usually help system stability and optimization, so we recommend checking and updating drivers and software to the latest version on your PC. You can learn more here:

How to update BIOS on Windows

How to use EZ Flash to update BIOS

(For desktop PC, please refer to ASUS Motherboard EZ Flash 3 Introduction)

To perform Windows update and driver update, please refer to the following links:

How to run Windows Update

How to update drivers in MyASUS

If the problem persists after updating BIOS/Drivers/Windows, please proceed? please refer to the next chapter for troubleshooting.

Change audio input/output device settings

  1. Enter [Sound Settings] ① in the Windows search bar and click [Open] ②.
  1. Select the speakers you are using under [Sound playback devices]
  2. Check that the volume level is not set to Mute. Open [Advanced Sound Settings Panel]
  3. Open the [Playback] tab ⑤, then select [Speakers to use] ⑥ and go to [Properties] 900 76⑦.
  1. Open the tab [Levels] ⑧, use the slider and check the volume level [will not work in Silent mode] ⑨, click [OK] ⑩ to apply the changes. (Silent mode: )

If the problem persists, please proceed to the next troubleshooting step.

Enable and reinstall the driver in Device Manager.

  1. Type 9 in the Windows search box0075 [Device Manager] ① and click [Open]
  2. Open [Audio inputs and outputs] ③, right-click [Speakers to use ] ④. Find item [Turn on device] ⑤. If [Enable device] is not available, then the microphone is enabled, continue to the next step.
  1. Right-click [Used speakers] ⑥, then press [Remove device] ⑦.
  2. Start the process [Uninstall] ⑧.

.
The system will reinstall the driver and update the information in section Audio inputs and audio outputs .

  • If the problem cannot be solved by updating the driver in Device Manager, please visit the ASUS support site to download and install the audio driver. Learn more about how to find and download drivers ( Note: The picture below shows the driver versions as a reference. Please visit the ASUS website to install the latest versions).
  • If the problem persists, please proceed to the next troubleshooting step.

    Use Windows Environment Troubleshooter

    1. Search Windows [Sound Settings] ① and press [Open] ②.

    . Follow the prompts on the screen to complete the troubleshooting process.

    . Problems.

    Learn more about System Restore Point.

    If the problem is still not solved, go to the next step of the recommendations: to factory settings. For more details, follow the links:

    How to return the computer to its original state with the removal of all data

    How to reset the system while keeping personal files

    The built-in microphone does not work

    If you use the built-in microphone, please make sure that it is not blocked by anything.

    The microphone is usually located next to the webcam.

    Reset BIOS settings

    Try to reset BIOS to factory settings, here you can learn more about How to reset BIOS settings. (For desktop PC, please follow [Motherboard/Desktop] How to reset BIOS settings)
    If the problem persists, please proceed to the next troubleshooting step.

    Install the latest BIOS/Windows/driver updates on your computer

    Updating software usually helps system stability and optimization, so we recommend checking and updating drivers and software to the latest version on your PC. You can learn more here:

    How to update BIOS on Windows

    How to use EZ Flash to update BIOS

    (For desktop PC, see ASUS Motherboard EZ Flash 3 Introduction)

    To perform Windows update and update drivers, please refer to the following links:

    How to run Windows Update

    How to update drivers in MyASUS

    drivers / Windows, continue to the next chapter for troubleshooting.

    Change your sound input device settings

    1. Type 9 in the Windows search bar0075 [Sound Options] ① and click [Open] ②.
    1. Select the microphone you are using in section [Audio input or recording devices] ③.
    1. Make sure the microphone is not set to Mute . Scroll down the page and select section [Advanced audio settings] ④.
    2. Click the [Record] tab ⑤, then select [Microphone in use] ⑥ and open it [Properties] ⑦.
    1. Open tab [Levels] ⑧, use the slider to check the volume [will not work in Silent mode] ⑨, press [OK] ⑩ to apply changes. (Silent mode: )

    If the problem persists, please proceed to the next troubleshooting step.

    Enable and reinstall the driver in Device Manager.

    1. In the Windows search box, enter: [Device Manager] ① and click [Open]

    90 209

  • Open section [Audio inputs and outputs] ③, right-click select [used microphone ] ④ and search for [Turn on device] ⑤. If the function [Enable Device] is missing, it means that the microphone is enabled, go to the next step.
    1. Right-click [Microphone in use] ⑥, then click [Remove device] ⑦.
    1. Start the [Uninstall] process ⑧.
    2. After uninstalling the microphone driver, select [Action] ⑨ and [Update hardware configuration] ⑩. The system will reinstall the driver and update the information in Section Audio inputs and audio outputs .
    1. If reinstalling the driver via Device Manager does not help, please visit the ASUS support site to download and install the audio driver. Read more: How to find and download drivers ( Note: The picture below shows the driver versions for reference, please visit ASUS website to install the latest versions)
    2. If you use the built-in microphone, please download and install the driver for [Camera] because the microphone driver is integrated into the camera driver.
      If you are using an external microphone, download and install [Audio Driver] .
      Note: The picture below shows the driver versions as a reference, please visit the ASUS website to install the latest versions.

    If the problem persists, please proceed to the next troubleshooting step.

    Use the Windows Troubleshooter

    1. Type [Sound Settings] ① in the Windows search box, then click [Open] ②.
    1. Scroll down the page, select section [Input Devices] in section [Troubleshooting Common Sound Problems] ③.
    2. Follow the prompts on the screen to complete the troubleshooting process.

    Revert the operating system to a Restore Point

    If the problem with the microphone is recent and you have ever created a System Restore Point, or if automatic Restore Point creation is configured, then try to restore the system to the state before the problem occurred.

    Read more: System Restore Point

    If the problem is still not resolved, go to the next step of the recommendations:

    Reset operating system settings

    If the problem still persists after following all the recommendations, please save all your data, then perform a factory reset of the operating system settings. For more details, follow the links:

    How to reset the computer and delete all data

    How to reset the system while retaining personal files

    Q&A (questions and answers)

    Q1: Why is the sound so loud when using a certain app , quiet or non-existent?

    A1 : You can use Volume Mixer to adjust the volume level for each application.

    Right click on [Speaker Icon] ① located on the Taskbar, then open [Volume Mixer] ②.

    Use the slider to change the volume level for each app ③.

    If the volume indicator next to an application looks like this, it means that the application is running in mode Mute . Click the icon again to increase the volume.

    Q2: How can I increase or improve sound reproduction/sound effects?

    A2: Most standard ASUS notebook models have a built-in “ICE Audio Wizard” application that can be used to improve the sound. Read more here: ICE Audio Wizard (ICE Sound) Overview – Introduction.

    For gaming laptops, due to the fact that sound applications may be different, you can refer to the following instructions (depending on which application is installed on your computer):

    Sonic Studio 3 UWP – Introduction

    DTS: X Ultra Introduction

    Dolby Atmos – Introduction

    If you still can’t solve the problem, download MyASUS and run System Diagnostics to troubleshoot. Click below! Windows 10

    • Speakers do not function correctly 0012
    • Q&A

    The speakers are not functioning properly

    Install the latest BIOS/Windows/Driver updates on your computer periodically install updates on Your computer. For details, please refer to the links:

    [Notebook] How to update the BIOS in Windows

    [Notebook] BIOS update – How to update the BIOS using the Easy Flash utility?

    (For desktop, please follow the instructions: [Motherboard] ASUS EZ Flash 3 – Introduction)

    How to update Windows and drivers – see the links for details:

    [Notebook/Desktop/AIO] How to use Windows update on the system and how to update BIOS through windows update?

    [Notebook] MyASUS – Support

    If the problem persists even after updating the BIOS/Windows/Drivers, please proceed to the next step of the recommendations.

    Change your audio input device settings

    1. Enter [Sound Settings] ① in the Windows search bar and click [Open] ②

    0003

    1. Select [Speakers to use] under [Output devices ]
    1. Make sure the speaker is not set to Mute . Open [Sound Settings Panel]
    2. Open tab [Playback] ⑤, select [Speakers to use] ⑥ and open section [Properties] ⑦.
    1. Open the [Levels] tab ⑧, use the slider ⑨ to check the volume ( will not work in Silent mode) , press 9007 5 [OK] ⑩ to apply the changes. (Silent mode: )

    Enable and reinstall the driver in Device Manager

    1. In the Windows search bar, enter: [Device Manager] ① and click [Open] ②.
    1. Open [Audio inputs and outputs] ③, right-click [used speakers] ④ and find [Turn on device] ⑤. If [Enable Device] is missing, then the speakers are working, continue to the next step.
    1. Right-click [used speakers] ⑥, and then [Uninstall device] ⑦.
    1. Run process [ Remove ] ⑧.
    1. After uninstalling, select [Action] ⑨ and [Update hardware configuration] ⑩.
      The system will override the speakers and the updated information will be displayed in the Audio Inputs and Audio Outputs section.
    2. If updating the configuration does not help, please go to the ASUS Support site to download and reinstall [Audio Driver] , see How to find and download drivers, utilities, BIOS and User Guides for details. ( Note : The picture below shows the driver versions as a reference, please visit the ASUS website to install the latest versions.

    Use the Windows Environment Troubleshooter

    1. Search Windows [Sound Settings] ①, then click [Open] ②.
    1. Run [Troubleshooter] under Devices [Sound Output] ③.
    1. Follow the prompts on the screen to complete the troubleshooting process.

    Revert the operating system to a Restore Point

    If the problem with the microphone is recent and you have ever created a System Restore Point, or if automatic Restore Point creation is configured, try restoring the system to the state before the problem occurred.

    Read more: System Restore Point

    If the problem still persists after following all the recommendations, please save all your data, then reset the operating system to factory settings. More details on the links:

    How to reset the computer and delete all data

    How to reset the system while keeping personal files

    built-in microphone, make sure it is not covered by anything.

    The microphone is usually located next to the webcam.

    Install the latest BIOS/Windows/Driver updates on your computer

    As a rule, software updates help the stability and optimization of the system, so we recommend that you check and periodically install updates on your computer. For details, please refer to the links:

    [Notebook] How to update the BIOS in Windows

    [Notebook] BIOS update – How to update the BIOS using the Easy Flash utility?

    (For desktop PC, please follow the instructions: [Motherboard] EZ Flash 3 – Introduction.)

    How to update Windows and drivers – see links for details:

    How to use Windows update on the system and how to update the BIOS through Windows Update

    How to update drivers through customer support in MyASUS

    If the problem persists even after updating the BIOS/Windows/drivers, continue to the next step of advice.

    Change audio input device settings

    1. Enter [Sound Settings] ① in the Windows search bar and click [Open] ②.
    1. Select the desired microphone in [Device Selection] ③.
    1. Make sure the microphone is not set to Mute . Open [Sound Settings Panel] ④ in the settings menu.
    1. Select the tab [sound recording] ⑤, then select [Used microphone] ⑥ and open section [your own] ⑦.
    1. Select tab [Levels] ⑧, use the slider and check the volume ⑨ (will not work in Silent mode) , press [ OK] ⑩ to apply the changes. (Silent mode: )

    Enable and reinstall the driver in Device Manager

    9 0199

  • In the Windows search bar, enter: [Device Manager] ① and press [Open] ②.
    1. Open [Audio inputs and outputs] ③, right-click [microphone in use] ④ and select [Enable device] ⑤. If the function [Enable device] is not present, it means that the microphone is enabled, go to the next step.
    1. Right-click select [microphone in use] ⑥ and press [Remove device] ⑦.
    1. Run the [Uninstall] process ⑧.
    2. After uninstalling the microphone driver, select [Action] ⑨ and [Update hardware configuration] ⑩. The system will reinstall the driver and update the information in the Audio Inputs and Audio Outputs section.
    1. If the microphone cannot be overridden by reinstalling the driver in Device Manager, please visit the ASUS support site to download and install the audio driver. Read more: How to find and download drivers
      If you use the built-in microphone, please download and install the driver for [Camera] because the microphone driver is integrated into the camera driver. If you are using an external microphone, please download [Audio Driver]​.

    Note : The picture below shows the driver versions as a reference, please visit the ASUS website to install the latest versions.

    Use the Windows Troubleshooter

    1. ​Type [Sound Settings] ① in the Windows search bar, then click [Open] ②.
    1. Select [Troubleshooting] under Sound output

    Follow the prompts on the screen to complete the troubleshooting process.

    Revert the operating system to Restore Point

    If the problem with the microphone is recent, and if you have ever created a System Restore Point, or if you are set to automatically create a Restore Point, then try restoring your system to the state before the problem occurred.

    Read more: System Restore Point

    Operating system reset

    If after following all the recommendations the problem still persists, then please save all your data, then perform a factory reset of the operating system. More details on the links:

    How to reset your computer and delete all data

    How to reset the system while keeping personal files

    Q&A

    9 0075 Q1: Why is the sound so loud, quiet when using a certain application or missing?

    A1: You can use the “Volume Mixer” to adjust the volume level for each application.

    Right click on icon [Sound] ① in the Taskbar, then select [Open Volume Mixer] ②.

    Use the slider to adjust the volume level for the app ③.

    If the app’s audio volume indicator looks like this, it means that audio is currently muted for that app. Click this icon again to turn the volume up.