Comcast modems routers: Home Security Cameras and Surveillance Cameras

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How to Remove the Xfinity Modem Rental and Wi-Fi Fees

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Wi-Fi fee removal Compatible modems/routers Included Wi-Fi models Why charge?

Xfinity has been pushing their in-home mesh networking system, called “xFi Complete,” for over a year now.

While the pods cost an extra $25 per month ($300 annualized), they include unlimited data, which otherwise costs $30 per month as a standlone add-on with Xfinity.

This system has gotten even more complex in 2023, since they now include the xFi Complete package either free or discounted for new customers on mid-tier plans. As a result, customers are often shocked when they see a new $25 line item on their bill after a year or two of service.

This can be frustrating when comparing Xfinity to other cable providers like Spectrum who offer unlimited data for free and Wi-Fi equipment for only $5–10 per month. Until the FCC does something about it — which they probably won’t — that’s the policy.

A quick note for non-techies:

  • Modem: the device that hooks into your cable jack and connects you to the internet.
  • Router: the device that plugs into your modem and broadcasts Wi-Fi for your home.

With Xfinity, the modem and router are usually combined into one device. They call it an “xFi Gateway” when you sign up. However, you’ll likely be buying them separately if you opt to use your own.

Fed up with Xfinity fees? Switch providers today.

Enter an address to view alternative internet companies in your area. AT&T and Earthlink are the most common alternatives to Xfinity.

How to remove the Spectrum in-home Wi-Fi fee

The easiest way to get rid of the modem rental or “Wi-Fi equipment fee” with Xfinity is to simply use your own equipment.

Purchasing your own modem and router will run you around $120, or less if you get used or refurbished models.

The cost can go up to $200 if you want to get a higher-end mesh network setup like the Eero or Google Nest; but even then, you’ll be getting your money back in less than a year compared to the $300 annualized cost of leasing a mesh networking setup from Xfinity directly.

Even the basic modem rental provided by Xfinity costs $15 per month, or 180 per year. As you can see in this table, that’s high for the industry, especially for a basic piece of equipment with no bells and whistles:

Internet Provider Monthly Base Wi-Fi Fee Annual cost of Wi-Fi equipment lease Service type
Xfinity $15 $180 Cable, Fiber
AT&T $0 $0 DSL, Fiber
Spectrum $5 $60 Cable
Cox $10.99 $131.88 Cable
Frontier $10 $120 DSL, Fiber

If you’re an existing Xfinity customer, you can find your plan in this table to see how your annual cost will compare if you drop the Wi-Fi fee:

Plan Name Price with Wi-Fi fee Price with Wi-Fi fee removed Wi-Fi Fee Wi-Fi fee annualized
Connect (75 Mbps) $66 $51 $15/mo. $180/yr.
Connect More (200 Mbps) $78 $63 $15/mo. $180/yr.
Fast (400 Mbps) $98 $73 $25/mo. $300/yr.
Superfast (800 Mbps) $108 $83 $25/mo. $300/yr.
Gigabit (1000 Mbps) $118 $93 $25/mo. $300/yr.
Gigabit Extra (1200 Mbps) $128 $103 $25/mo. $300/yr.

As you can see, it adds up quickly.

My advice with Xfinity is to either use your own equipment to drop the fee, or opt for the xFi Pods. The middle ground of leasing an expensive low-grade modem/router for $15 per month is simply a bad value.

The pricing on the pods is high, but at least you get all the extra features like network monitoring, unlimited data, parental controls, free service visits, etc.

Note that when you purchase your own equipment, Xfinity will often try to blame issues on your modem when you have technical problems. So, only use your own equipment if you’re comfortable doing basic troubleshooting, and can speak about it confidently enough to convince their tech support the issue is on their end.

I’ve written up a full guide to every trick for lowering your Xfinity bill as an existing customer here.

Swapping out the Xfinity modem for your own

The process for switching to your own modem and router with Xfinity is pretty easy:

  1. Purchase the modem and router(s) of your choice. (Recommendations below.)
  2. Call Xfinity technical support and provide the MAC address on your new modem so they can turn on your service.
  3. Plug in your new equipment and confirm it’s working.
  4. Return the Xfinity equipment at an Xfinity store location. (This is important, otherwise they can’t credit you for the equipment fee.)
  5. Confirm the fee is removed from you bill next month, and call to dispute if it’s still there (this is common).

Modems and routers compatible with Xfinity

Xfinity maintains a full list of compatible modems at their website. Here are the two I recommend for most people:

Ease of install: Surfboard modem + router combo unit

The Arris Surfboard is the best pick for any Xfinity plan below 500 Mbps download. It’s extremely easy to install, and should last for years.

The surfboard has gigabit ethernet ports, dual-band 2.4 and 5 Ghz Wi-Fi network options, and everything else your average user needs to run a basic smarthome and home office.

View on Amazon

Ease of use: Eero mesh

There are several mesh networking systems on the market, including offerings from Google and Plume. However, Eero was the first, and their hardware is the most reliable for the price.

Mesh networking kits are pricey — the Eero can cost $200 or more. However, the features justify it, particularly if you are in a large home that tends to get Wi-Fi dead spots.

Eero works by placing several access points around the home, which work in tandem to concentrate coverage where your devices are and make sure there are no dead spots. They also have easy-to-use apps for setup and maintenance, giving you much more data about your network without having to be a techie to figure it out.

View Eero

What modem and router does Xfinity internet come with

Something that makes Xfinity unique among cable providers is that they maintain a comprehensive line of Xfinity-branded modem and Wi-Fi router devices, which they call “gateways.”

The full specs for each generation of the Gateway are maintained on their site, but to summarize:

  1. Xfinity gateways are manufactured by Comcast for their exclusive use.
  2. The mesh network option, xFi Pods, includes hardware designed in partnership with Plume.

Why does Xfinity charge for WiFi?

Xfinity charges for Wi-Fi service because they have their own line of home networking equipment that is designed to plug into their other offerings, which include home security, smart home and locks, media systems, and more.

While the cost is high relative to other cable providers, it does provide a better user experience for non-technical customers. The xFi app interface for managing the home network with Xfinity is much cleaner than that provided by stock or third-party modems and routers, which are generally made with little attention on the software side.

Xfinity also has an agenda with promoting their xFi routers, which is that they help support their public Wi-Fi network. While they claim no security concerns since the networks are seperate, customers should be aware that any Xfinity hardware they own may be used as a node supporting their public Wi-Fi network, which is used heavily by their Xfinity Mobile MVNO mobile phone service. 1

Summary: Xfinity charges more than most cable companies for Wi-Fi equipment

In summary, you can save as much as $300 annually if you opt out of Xfinity’s Wi-Fi equipment and use your own.

However, you lose access to smart home and smart media features, so this is only recomended for customers who want internet-only service. If you’re getting a TV bundle, home security, or other add-ons, you will be much happier buying into the xFi in-home Wi-Fi system.

Xfinity Wi-Fi fees summary
  • Connect (75 Mbps plan): $15/mo.
  • Connect More (200 Mbps plan): $15/mo.
  • Fast (400 Mbps plan): $25/mo.
  • Superfast (800 Mbps plan): $25/mo.
  • Gigabit (1000 Mbps plan): $25/mo.
  • Gigabit Extra (1200 Mbps plan): $25/mo.
  • Xfinity Internet Essentials (50 Mbps plan): Wi-Fi equipment included
  • Xfinity Internet Essentials Plus (100 Mbps plan): Wi-Fi equipment included

This page is based on a database of Xfinity plan pricing maintained by ConnectCalifornia. This page updates automatically as we update the database on a monthly basis. The last modification was made in January 2023.

  1. Xfinity Wi-Fi Hotspots Overview ↩

Frequently Asked Questions

Why does Xfinity charge a Wi-Fi fee?

Xfinity charges a $15 per month fee if you want to lease a gateway for your home WiFi. While customers can use their own equipment to remove the fee, this negates some features of Xfinity service such as the xFi app network management or xFinity voice control for TV.

How much does Xfinity charge for Wi-Fi?

Xfinity charges $15 per month for basic Wi-Fi service using their proprietary Wi-Fi 6 Gateway devices. They have a premium Wi-Fi plan which costs $25 per month, and includes mesh networking with xFi Pod devices, which are made in partnership with Plume. The premium Wi-Fi plan includes unlimited data usage, which they normally charge $30 per month for as a standalone add-on.

Does Xfinity charge for Wi-Fi on low-income plans?

Xfinity does not charge an incremental Wi-Fi fee on their Xfinity Internet Essentials program for low-income households. They include Wi-Fi equipment free of charge for these customers, as part of the base $9.95 per month cost of internet-only service.

Page Summary
  • Xfinity charges a $15 Wi-Fi fee on all internet-only plans except for their low-income Internet Essentials program.
  • $25 xFi Complete service provides mesh networking Wi-Fi extenders for large homes, and includes some extra perks like unlimited data usage.
  • Using your own modem and router is permitted by Xfinity, and they remove the $15 per month fee if you opt to use your own equipment.

Author

Jameson Zimmer
Broadband Market Analyst
Author Bio →

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Last Update: January 06, 2023
CC BY-ND 4.0

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Comcast Xfinity Raises their Modem Rental Fee Again. Stop Paying it.

They did it again. In January of 2023, Comcast Xfinity raised their modem rental fee price to $15/month, up from $14 previously (in addition to a number of other price increases). This makes Xfinity’s xFi annual modem rental fee $180! If you have opted for the “xFi Complete” option, your cost was previously increased to $25/month ($300 per year)!

The new modem rental price increases quietly hit customer’s bills, with notification buried deep on pages 4 and 5 of the prior month’s bill. Can Comcast raise modem rental and other fees, even if you have a contracted package price with them?

It turns out, they can. Xfinity states the following on a Xfinity price changes page:

If you have a promotional price or minimum-term agreement for specific services, prices for those services won’t change until that period is over. However, taxes and fees such as equipment charges, the Broadcast TV Fee and Regional Sports Network Fee, and service to additional TVs may change as needed. View your billing statement in your account to see your plan, charges, and fees anytime.

Bolded emphasis on “equipment charges”, e. g. gateway/modem/router/TV Box/DVR devices. In addition to raising their modem rental fee, Xfinity also raised their TV box fee from $8.50 to $10 per month ($120 per year). The good news is that you can replace your Xfinity DVR & TV Box with your own compatible streaming device like a Roku, Amazon Fire stick, Apple TV, or Chromecast, saving you that $10 per month ($120/year) per device.

Fortunately, you can wipe out that Xfinity modem rental fee cost as well.

Cutting your Comcast Modem Rental Fee to Nothing is Easy

$180 per year ($15 x 12 months) is a steep price to pay to simply borrow an Xfinity “xFi” modem/gateway that is not yours to own when you can get the same or better speed and reliability from your own devices. And, while Comcast’s modem rental prices keep going up, the actual price for you to purchase equipment that is at least as equally as functional as Comcast’s has steeply declined.

This makes the prospect of ditching your rented Comcast Xfinity modem/router for your own even more lucrative than it has been in the past.

I’ve previously written about how to replace your Xfinity modem with your own as the most efficient way to get rid of your Xfinity modem rental fee and cut your Comcast bill (without having to negotiate with Comcast). The process is the same as replacing any ISP’s modem with your own, so this lesson is applicable to any ISP that allows you to do so:

  1. Buy a compatible modem and router (see my recommendations below).
  2. Connect your devices.
  3. Call Xfinity tech support to activate your new modem (if it does not activate online using these instructions when you plug it in). Xfinity’s customer service number is 1-800-934-6489 (1-800-XFINITY).
  4. Return your leased modem – and get a receipt in case they try to charge you (keep an eye on future bills to make sure the modem rental fee is removed)! Here is a list of Xfinity’s store locations where you can return your device.

What Should I Replace my Comcast Modem/Router with?

Comcast touts their gateways (a wired modem + wireless router combo housed in 1 device) as something special. They aren’t. Any of the following Comcast-supported modem/router combinations will have similar function at today’s (and the foreseeable future’s) connection speeds. I personally recommend I have spent days researching every Xfinity compatible modem and recommend the Motorola MB8611 modem and pairing it with TP-Link AX1800 router. If you want Voice (VOIP) capabilities, you can connect an Ooma to your router. More on that below.

Recommended Modems (to pair with routers below):

  1. Motorola MB8611: up to 2330Mbps (DOCSIS 3.1)
  2. Arris S33: up to 2330Mbps (DOCSIS 3.1)
  3. Netgear CM2000: up to 2330Mbps (DOCSIS 3.1)

If you want Xfinity Voice, go with either the Netgear CM2050v (up to 2330Mbps) or Arris T25 (up to 949Mbps). Note: you can just as easily (and at a big cost savings) add landline voice (VOIP) functionality by connecting an Ooma device to your router.

If you want a gateway (modem + router combined in 1 device), I don’t recommend that because they aren’t as reliable, are pricier, and you can’t upgrade one half, but the Arris G36 (up to 2330Mbps modem and a Wi-Fi 6 router) and Netgear CAX30 (up to 949Mbps modem and a Wi-Fi 6 router) are good value options.

Recommended Routers (to pair with modem above):

All offer great value and blazing fast speeds.

  1. TP-Link AX3000 – Wi-Fi 6: up to 3000Mbps (2402Mbps on the 5GHz band + 575Mbps on the 2.4 GHz band)
  2. TP-Link AX1800 – Wi-Fi 6: up to 1800Mbps (1200Mbps on the 5 GHz band + 574Mbps on the 2.4 GHz band)
  3. Netgear Nighthawk AX1800 Wi-Fi 6: up to 1800Mbps (1200Mbps on the 5 GHz band + 574Mbps on 2.4 GHz band)

I also recently took a look at the new Wi-Fi 6E versus Wi-Fi 6 versus Wi-Fi 5 technology to determine if Wi-Fi 6E is worth the cost. Comcast has recently been advertising its Xfinity “Supersonic Wi-Fi” offering. Broken down, “Supersonic Wi-Fi” is really just Xfinity’s fastest (and highest cost) internet tiers (Gigabit or Ultrafast plans) paired with a new Wi-Fi 6E router (which they are marketing as the “Supersonic Gateway” as part of their package Xfinity “Supersonic Bundle” deal). Here are 3 of the most popular Wi-Fi 6E routers on the market at the moment:

  1. TP-Link AXE5400: up to 5400Mbps (2402 Mbps on the 6GHz, 2402Mbps on the 5GHz band, 574 Mbps on the 2. 4GHz band) – if you want the latest Wi-Fi technology – this would be my choice.
  2. Asus RT-AXE7800: up to 5400Mbps (2402 Mbps on the 6GHz, 4804Mbps on the 5GHz band, 574 Mbps on the 2.4GHz band)
  3. Amazon eero Pro: up to 1300Mbps

With most of these modem and router combos, you will pay a 1-time cost and then save the $180 (xFi gateway) or $300 annually (xFi complete) that Xfinity will charge, and then save that amount for many years to come. It’s really not that hard, I promise. Buy a modem and a router, connect your cable internet line, power them up, and you’re good to go! Money in the bank.

Related Posts:

  • How to Opt Out of Comcast Using your Modem as a Public Wi-Fi Hotspot
  • Xfinity Mobile Review

Best in 2022: modems | DGL.RU

Only a modem is not always enough to connect the Internet at home. You may need a router, or a modem with router capabilities. We offer you a list of excellent modems for different purposes.

  • Best modem overall: ARRIS SURFboard SB8200
  • NETGEAR Orbi Whole Home WiFi 6 with DOCSIS 3.1 – the best modem for gaming
  • Motorola MG7540 – the best modem router
  • Motorola MB8611 DOCSIS 3.1 Multi-Gig – Best Cable Modem
  • NETGEAR CM600 Best Budget Modem
  • Netgear C6250 – the best combination of Wi-Fi router and cable modem

DOCSIS : For most people, the speed of a DOCSIS 3.0 modem is sufficient, but we have looked at models with the latest version of DOCSIS 3.1. They are suitable for those who need high speed to download files, stream, play games.

Compatibility : Modem requires compatibility with at least one major ISP. Also, the more routers it is compatible with, the better.

Channels : Channels determine how many channels for incoming and outgoing information (32 by 8 or 24 by 8) the modem is able to receive simultaneously. The higher this number, the faster the Internet will be. (You need to remember: a modem with 32 to 8 channels will not give you fast access to the Network if the speed is limited by the provider according to your tariff).

Ventilation and heating : The temperature of the modem is approximately 219°C. We selected models with good ventilation so that the devices do not overheat. But you still need to make sure that the ventilation holes are not covered when the modem is in use.

Why is the best: The great looks of the SB8200 and of course the fact that it provides high speed, it can increase when accessing faster internet packages.

Specifications :

  • Compatibility: Xfinity, Spectrum, Cox (not compatible with voice packet services)
  • Channels: 32×8
  • DOCSIS: 3.1

Advantage :

  • 16 GB flash
  • Speed ​​850 – 2000 Mbps
  • Easy setting
  • Achieve up to 2,500 square feet with

    • High Speed ​​Router

Disadvantages :

  • Compatibility limited
  • Separate router required

ARRIS SURFboard SB8200 is a new generation of advanced modems. The design in white color, excellent ventilation reminds of a high class and performance. Thanks to a pair of GigEthernet (GigE) ports, the device is able to establish Internet connections even at the highest possible speed.

Claimed speed is 2000 Mbps, but according to some users, the average speed is 850 Mbps. It is enough to support the current gigabit packages.

ARRIS combines a Broadcom processor with 3 GB of RAM and 16 MB flash storage. The modem may use speeds higher than most ISPs offer. So, this modem will not become obsolete for a long time.

However, for best performance, you will also need a fast router, and ARRIS currently has somewhat limited compatibility.

Why is the best : It is a modem and router in one device that provides speed and the ability to play resource-intensive games.

Specifications :

  • Compatibility: major US cable providers
  • Channels: no data
  • DOCSIS: 3. 1

Benefits :

  • Easy setup
  • Great application
  • Wide coverage even for large houses
  • Expandable coverage with included Wi-Fi 6 system

Disadvantages :

  • High price

The NETGEAR Orbi Whole Home WiFi 6 System is both a modem and a router. The device supports DOCSIS 3.1 and WiFi 6, the fastest standards available on the market today. For the average home, this speed may be excessive, but for enthusiastic gamers, it is definitely not.

Orbi maintains high speed even when connected to 40 devices. Since it combines the power of a modem and a router, it includes NETGEAR Armor, a Bitdefender product that protects data security, resists malware, viruses (although you have to pay for a subscription). Other features include a Winston hardware filter, sold separately.

Within a multichannel system, coverage can be extended using special devices. The disadvantage of the modem is its high cost. In addition, for most people, the coverage and speed offered by Orbi are not relevant. But with active and intensive use of the Internet (especially for gamers), the model can become the best connection between a modem and a router.

Why the best : Motorola MG7540 is an incredibly powerful modem, ideal for the average family that needs the Internet for work, study, watching movies in good quality.

Features :

  • Compatible with Mediacom, Xfinity X1, Comcast Xfinity, Cox, Brighthouse, Charter Spectrum, WOW, RCN, CableOne, etc.
  • Channels: 16 by 4
  • DOCSIS: 3.0

Benefits of :

  • Good speeds for the average family
  • Gives modem speed 686 Mbps
  • Operation at DFS frequencies
  • 2 WiFi networks

Drawbacks :

  • Some units stop working after a few months

Motorola MG7540 is compatible with many providers. Suitable for you with an Internet speed of 50-250 Mbps.

Easy to set up model. With it, it is possible to launch two Wi-Fi networks, in the 2.4 GHz and 5 GHz bands. Equipped with four GigE ports. Broadcom chips protect against DDoS attacks (“Denial of Service”).

The router operates at DFS frequencies, thanks to which the influence of other Wi-Fi devices is not terrible. Motorola MG7540 delivers performance, good speeds with gigabit data. Disadvantage: some of these devices break quickly.

Why is the best : The modem is well compatible with routers, provides powerful Ethernet speeds, improving Internet performance.

Specifications :

  • Compatible: Charter Spectrum, Cox Communications, Comcast Xfinity
  • Channels: 32 by 8
  • DOCSIS: 3.1

Benefits of :

  • Compatible with many

    • routers

  • Built-in surge protection
  • 2. 5 Gb Ethernet port
  • 4 ports grow when faster internet packages are available

Disadvantages :

  • Limited compatibility with providers

Motorola MB8611 is a great cable modem with the highest speed of downloading files and uploading them to the Internet, ports that allow you to increase the speed of the Internet if faster packets appear. The MB8611 has speeds as well as ports for speeds not yet offered by major ISPs. This modem will last a long time.

It is compatible with most routers, so you can easily connect it to the desired device. The price of this modem is higher, but you pay for future (terabit) speeds. Surge protected. Attention: limited compatibility with providers.

Why the best : compatible with many providers, for rates up to 400 Mbps gives excellent performance.

Features :

  • Compatible: Cox, Spectrum, Comcast, etc.
  • Channels: 24 by 8
  • DOCSIS: 3. 0

Benefits of :

  • Compatible with most

    • providers

  • 128 MB RAM, 8 MB NOR
  • Functions well up to 400 Mbps

Drawbacks :

  • Left hand display

The NETGEAR CM600 is reasonably priced, compatible with major ISPs, delivering high performance and speed at rates up to 400 Mbps.

The CM600 has a Gigabit Ethernet port and a convenient on/off button for easy reboot. Also among the advantages – 128 MB of RAM and 8 MB NOR for fast work. Equipped with excellent ventilation. To some, the left-facing display may seem inconvenient.

Why it’s the best: has a super app that allows you to maintain a smooth connection.

Specifications :

  • Compatible with: major cable TV providers
  • Channels: 16 by 4
  • DOCSIS: 3.0

Benefits :

  • Convenient
  • Suitable for large houses
  • Up to 1500 sq. m of coverage

Disadvantages :

  • User ratings vary

NETGEAR is reliable, and the cable modem with Wi-Fi router is a good simple device for those who want to pay less for Internet. The cable modem with router provides a stable, secure connection and works with an app called NETGEAR Genie.

This modem does not crash when syncing with the Genie app. It is easy to manage devices, traffic, passwords, parental controls, especially if you manage all connected devices on this network. Mostly stable, although some users report different experiences.

Megabit and gigabit

Find out what services are included in your internet package. As a rule, high-speed Internet means megabit, up to 400 Mbps. With it, you can download 4K video streaming to one device while using other gadgets at the same time.

Gigabit Internet can download multiple 4K videos, large files, online games. Typically, high-speed standard Internet services require a DOCSIS 3. 0 modem. Gigabit will require DOCSIS 3.1.

Wi-Fi

A separate modem has advantages. Router technology changes faster than a modem, and you may need to upgrade your router long before your modem becomes obsolete. In the case of a combined unit, it will be necessary to change the device completely. With a separate modem, you will only need to update the router.

Data transfer rate

Modems are characterized by the support of Internet speed in a certain range. For a megabit, or standard, or high-speed modem, the marking is DOCSIS 3.0, for a gigabit modem it is DOCSIS 3.1. Find out your tariff plan for the right choice of modem.

Frequently Asked Questions

Question: How difficult is it to install cable modems?

Answer: It is usually simple, but varies from provider to provider. For a number of models, the provider’s application is downloaded, then the router is downloaded and connected. Before buying, make sure that the modem is compatible with the provider.

Question: How can I boost my Wi-Fi signal?

Answer: Check your tariff plan. Perhaps the provider does not provide you with the speeds you pay for. If everything is fine, but the Internet is slow, check the router. Old devices – both modem and router – can prevent you from getting the desired Internet speed. Nothing helped? Change modem.

Question: How long do modems last?

Answer: It depends on its quality, how it is handled, on the development of technology. As a rule, the modem lasts for 2-5 years.

See also: Connect your modem to your router and make the most of it.

ARRIS SURFboard SB8200 delivers high speeds, NETGEAR CM600 is stable and affordable. Choose a modem that is compatible with your ISP and fits your needs.

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