Contact Us – Night Owl SP, LLC
How best may we support you?
Who do I contact regarding Amazon orders?
Where to contact Amazon?
For general Amazon support you can contact Amazon regarding any issue from their Contact Us page. This will require you to click through the various options based on your inquiry to actually get to a person, either via Live Chat or Phone – https://www.amazon.com/hz/contact-us/
*NOTE – You must be logged into Amazon.com or Amazon mobile app using your Amazon account that your order was placed from to get support regarding your order*
Who sold you the product?
When you purchase a product on Amazon, that doesn’t necessarily mean that Amazon sold you the product. There are also third party sellers who list and sell products on Amazon.com. You can access your Amazon order history from this link –https://www.amazon.com/gp/css/order-history. Find your order and go into your Order Details screen and look for where it says “Sold By:” Is it Amazon.com, Night Owl SP, Elite Techtronics or someone else? If you see anything other thanAmazon, Night Owl or Elite Techtronics in the “Sold By:” section make sure to reach out to that seller for assistance as we don’t have any information about the order. Please note you can click on the sellers name from this screen to see their contact information. If your order was sold by Amazon and its within 30 days, we recommend contacting Amazon support and they will be able to either process a return, replacement or refund as needed. If the order was sold by Night Owl SP, contact us, and we are happy to provide support!
How long ago did you place your order?
Depending on how long ago you placed your order will depend on what options you have as a customer to get support for your order. If it is within the normal 30 day return window you should see options in the order detail screen for support. Outside of the 30 day window your options to get support could become limited depending on who sold you the product.
Why does all of this matter?
When purchasing online, please ensure the product is purchased from an authorized reseller, not from an unauthorized 3rd party reseller using that site. The purchaser’s receipt or proof of purchase must show the product was purchased from an authorized reseller listed below to benefit from the Night Owl manufacturer warranty.
The only authorized Amazon sellers we currently support are:
-Night Owl SP
General Questions and Comments
10 Channel 4K Bluetooth Wi-Fi NVR with 1TB Hard Drive and 4 Wi-Fi IP 4 – Night Owl SP, LLC
Skip to product information
The Night Owl Difference:
Secure App-Based Bluetooth Setup
Set up and control the security system right from the app on your Smart Device via a secure Bluetooth wireless connection. Our app and your system are password protected to shield your data. No TV or monitor is required.
Prioritization of your Privacy
Your security camera recordings and data are for your eyes only and are kept secure on the pre-installed hard drive. Additionally, with 2-Step Verification and Single Sign-On we protect your information while making access convenient.
Amplified coverage with built-in audio features
Use the app to send a preset message to a guest, ward off trespassers with a loud siren or listen & talk with someone on your property with our clear and static free 2-way audio.
Powerfully bright motion-activated dual spotlights put intruders on notice and provide full-color viewing and recording at night, indoors or outdoors.
Smart Detection Technology
Instantly be alerted with human detection, facial capture and vehicle alerts right to your smartphone or tablet.
No Monthly Fees
All recordings are stored locally on the pre-installed 2TB hard drive to safeguard your privacy. No hidden costs or subscription fees. *Optional cloud backup storage available.
Free Night Owl mobile app
Monitor and manage your security system in real-time from your mobile device.
Sharp 4K video resolution with detailed night vision
Enjoy crystal clear recordings with your 4K cameras. Take a closer look from your monitor and capture intricate details that lower resolution cameras might not catch.
Integrated Voice Control
Your system works with Google Assistant. Stream your live camera footage instantly to your TV or monitor all while remaining hands free.
View and record up to 10 channels with add-on camera purchase
Your system is expandable up to 10 total Wi-Fi IP devices to get the coverage you need.
Free Mobile App with Real-time Alerts
Our app lets you remotely monitor your home or business in real-time from anywhere. Remote connectivity functions are compatible with Windows, Mac OS X, Android, and iOS, which means you can stay connected no matter what device you use.
- Secure App-Based Bluetooth® Setup
- 2-Step Verification safeguards your privacy by requiring two authentication steps for login and secure password resets
- Single Sign-On lets you conveniently and securely access your devices with one set of login credentials
- Receive real-time mobile alerts when a human or vehicle is detected
- Easily live view, playback, save and share footage with multi-channel viewing options right from your Smart Device
Night Owl® offers free 24/7 technical support through our extensive online help library. Additionally, we have an online chat system and phone support in both English and Spanish.
- Our online support site is available 24/7,
365 days a year
- Free live chat and phone support.
We’re here for you!
Footnotes – BTWN8
(1) Internet and Smart Device access requires a router and High-Speed Internet connection with a minimum 3 Mbps upload speed. If your recorder is not connected to the Internet, you will not be able to remotely view your system on your Smart Device. May require a free firmware update.
(2) The recorder and push alerts are currently accessible on iPhone®, iPad®, and Android™ running on 4G/5G Smart Devices. Night Owl® doesn’t charge monthly fees to view or control your recorder over the Internet and/or Smart Device. Carrier fees and charges may apply.
(3) Night Owl® apps are free downloads compatible with Apple® and Android™ devices only. Compatibility at the time of manufacturing. Future Android™ and iOS® updates may affect the app experience.
(4) Night Vision range up to 100 ft. under ideal conditions. Objects at or beyond this range may be partially or completely obscured, depending on the camera position.
(5) At night, when the spotlight is activated by human or vehicular motion, the cameras will provide up to 30 ft. of full-color viewing and recording. If the spotlight is off and there is no ambient light in the area, the cameras will switch to black and white viewing and recording at night.
(6) 300 ft. wireless range when cameras are within direct sight of the recorder with no obstructions.
(7) Recording capacity may vary. The size of your pre-installed Hard Disk Drive (HDD) will affect recording capabilities. Optimal recording based on using the lowest recording quality settings with one camera.
(8) Video streaming may be subject to interruptions or failures for reasons beyond Night Owl’s control, such as intermittent Wi-Fi or service provider outages. All features require ideal conditions and the latest firmware updates to provide accurate results.
(9) The cameras included with this system have 2-way audio (talk / listen functionality).
(10) Accessing your Night Owl® device through Google Assistant™ requires a TV utilizing Chromecast™ and a Google Home device.
(11) The following items are not included and are only for demonstration: TV’s, Monitors, Routers, Phones, Tablets, Smart Devices, and any item not specifically listed as included.
(12) This recorder is compatible with some Night Owl® Wi-Fi devices. Check NightOwlSP.com for more information on compatibility.
(13) The term “recorder” may refer to a DVR, NVR, Wi-Fi NVR, or any similar recording device.
(14) The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Night Owl Security Products is under license. Other trademarks and trade names are those of their respective owners.
(15) While we make every effort to provide accurate information, inaccuracies or errors may occur. We reserve the right to make changes, corrections, and/or improvements to the information and to the products, at any time without notice.
(16) Images may vary.
(17) microSD card not included (sold separately).
(18) For more information on Section 889 of the National Defense Authorization Act (NDAA) please go to the U.S. government’s webpage www.federalregister.gov.
Certain uses, publication and/or distribution of video/audio recordings from security cameras and/or audio devices are prohibited or restricted by federal, state and local laws. When enabling and/or using audio recording features with your hidden security camera, be sure to comply with the laws in your country, state, and locality. iOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. iPhone, iPad, Mac and Mac OS X are registered trademarks of Apple Inc. Windows 7, Windows 8 and Windows 10 are registered trademarks of Microsoft Corporation in the United States and/or other countries. Google, Google Home, Chromecast and related marks and logos are trademarks of Google LLC.
ATTN CA RESIDENTS:
WARNING: This product can expose you to Polybrominated biphenyls, which is known to the State of California to cause Cancer and birth defects or other reproductive harm. For more information go to www.p65warnings.ca.gov
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Ulo owl – surveillance cameras
Due to the increasing levels of crime in today’s culture, business owners are now responsible for ensuring the safety of their employees and other important business-related matters 24 hours a day, 7 days a week. It can be quite difficult for a person to follow the activities going on in an organization, especially at night. In this article, we will explain the concept of CCTV cameras, the 24 best CCTV systems for businesses, and the best wireless options available to you. The presence of a video surveillance camera allows you to increase security, and also makes it possible to view footage of previous events.
Business Surveillance System
What is called a security camera system is the hardware and software components that reside in security cameras. The output quality will depend on the camera components.
You should think about security camera data storage, video analytics, Internet connectivity, and multiple cameras before choosing one for your company.
There are different ways to store data in different business security cameras. It is very common to find business security cameras that are limited in data storage while, on the other hand, some store it directly in the cloud.
Imagine there is no Internet connection in the world today. The advantage of connecting to the Internet for a security camera is that it allows remote backup, the camera can also be accessed remotely.
Video Analytics Platform
One thing that cannot be removed from a business camera system is the video analytics system. Since the data is collected from the camera, it is very important to act on it.
The Best Video Surveillance Systems for Business
Choosing among the best commercial security systems makes protecting your company or home office easier and easier.
Below we have provided a list of the best based on reviews and features.
#1. Lorex 8-Channel
Lorex 8-Channel is your best choice if you like to pack things yourself without feeling pressured. Capturing quality footage with this camera is no problem. The price is approximately $469.98.
No. 2. Night Owl
Night Owl is a camera that can detect movement and heat. Yes! For only $299.99, Night Owl offers crystal clear video in addition to the benefits listed above.
No. 3. Amazon cloud camera
Good for budget friendly. The video quality is excellent.
No. 4. Amcrest HD 1080P-Lite
Setup can be a little tricky. His vision both at night and during the day is incredible.
No. 5. Kromork All in one
Can be easily used by the user.
No. 6. NETGEAR Arlo Pro 2
The disadvantage of this is its limited battery capacity. Plus, you get excellent motion detection.
No. 8. ZOSI 1080P 8 Channel DVR System
You can add 1TB here. This is good for minimizing costs.
No. 9 Security camera socket
Night vision is excellent and has excellent motion detection.
No. 10. Video surveillance system Arlo 720P HD
This camera is wireless. You can view a wide range angle.
Reviews of video surveillance systems for business
Lorex 8-Channel is more expensive than Night Owl.
But compared to Night Owl, his night vision was much better. With Lorex 8-Channel you can be sure that you will receive video surveillance of any size property.
You can get an alert if there is background movement using an 8 channel Lorex.
For the sole purpose of chasing intruders, this camera is equipped with a loud siren and LED light.
For people who need a security camera but have a certain budget, Night Owl is the best choice. It comes with a 5 mega pixel infrared camera that produces very clear images and also enhances the colors of videos even if the light diminishes or disappears.
Best Small Business Security Camera
Small businesses may find it difficult to record video in low light. Therefore, it is preferable to use a system of infrared cameras or lamps that help record even when the light seems to be weak.
A variety of systems, from indoor to outdoor or both, are built to suit the needs of specific businesses. We have specially chosen this for you.
No. 1 Cromorc All-in-One
The Cromorc All-in-One Wireless Camera is easy to install and ideal for small businesses. It can detect motion and is compatible with Alexa and Google Assistant. It offers good quality for recording at night.
The price of this camera is its only drawback; it is very expensive.
No. 2. WYZE Cam v3
The wireless nature of this camera simplifies setup for small business owners. With this security camera, you can detect movements and take great pictures at night.
The additional features of the security camera, such as its ability to capture sounds, voice control and real-time streaming capabilities, will make you choose it over other security cameras.
Its size and weight are the only unsatisfactory aspects of it. You should check out this camera because not many can offer you great resolution at a lower price.
No. 3. Hiseu 3MP/1080P
Low budget? Then this is probably your bus stop as you can get this camera for a low price.
Don’t worry about setting up, the camera is wireless. Motion can be detected and it provides clear night vision.
No. 4. REOLINK 8CH
Yes! This video surveillance system can be expanded. It is also wireless and offers quality night vision. His system comes with two cameras that can output 2160P resolution from each of the cameras.
No. 5. Hiseu All in one
It is also wireless and offers quality night vision. The downside is that it doesn’t work as well when the light is dim.
Top 10 Video Surveillance Systems for Business
Choosing the best can be a daunting task, so we’ve created a list of the top 10 video surveillance systems for businesses just for you to help you make your choice.
You can find them below:
#1. ADT security system
Everyone tends to trust a company that has released premium products more than once for three years. The ADT security system is no exception, as it has been operating in this field for over 140 years.
With the ADT you get features such as motion sensors, good night vision and voice control.
For a business owner who wants to control his own business, this is the best option. Customers rate this security camera 9.2 out of 10.
You can also set up this camera by yourself without any tools. It doesn’t end there, you can also choose a paid or free monthly service depending on your budget.
Not to mention that after purchasing this security camera you have a three year warranty.
No. 3. Vivin
Vivint customer ratings performance 9.4 out of 10. This shows that they are doing something right. With its mobile apps (iOS and Android), you are in control at any time.
With Vivint, you will enjoy uninterrupted video recording. Vivint also works well with Google Assistant and Alexa.
No. 4. Front point
Installation is easy. Customers gave Front Point a score of 8.9 out of 10, which is not bad at all.
No. 5. Lorex
You will want to try Lorex. Customer reviews show satisfaction with use as they gave it a 9.6 out of 10. Now that’s convincing.
The good news is that Lorex cameras can be purchased individually or in packs.
No. 6. Cove
Cove is more suitable for small businesses than large ones.
It’s important to know that as long as the team keeps your business safe, you won’t have to worry so much.
Cove works well with Google Assistant and Alexa.
No. 7. Reolink Argus 3 Pro
You can never go wrong with Reolink Argus 3 Pro. Clients call it the best.
If you’re considering this, it’s good that you set aside $129.99.
With Reolink Argus 3 Pro, you don’t have to worry about paying extra for saving videos. The video quality is excellent.
No. 8. Wyze Cam v3
The Wyze Cam v3 gives you a built-in siren, improved night vision and higher frame rates for smoother video. Wyze offers free cloud storage where you can save clips ranging from 12 seconds to 14 days.
No. 9. Arlo Pro 4
This wireless security camera works with a wide range of smart home devices such as Apple Homekit, Alexa, Samsung SmartThings and Google Assistant.
It provides multiple cameras and excellent video quality.
No. 10 Google Camera Nest
With a paid Nest Aware subscription, users can receive smart alerts. The picture, sound and video quality is commendable.
You also get free cloud storage unlike other security cameras. Many features can be accessed without paying a monthly subscription.
Wireless Video Surveillance Systems for Business
If your business space is small or you bought it for temporary use, then a wireless video surveillance camera is just right for you.
The DIYer will love the wireless connection as it makes setup easier and less complicated. With wireless connectivity, you have the answer to smart and remote motion monitoring.
Another great feature that wireless business surveillance systems provide is the ability to detect the movement of a car, animal or person.
What security cameras do professionals use?
Professionals are known to use AXIS Q16 series network cameras or Hikvision Warehouse, among others.
How much does a commercial video surveillance system cost?
There is a home security solution available for every budget as the average cost to install CCTV cameras in the United States is $1,330, but the general range is $150 to $2,040.
How much does a professional security camera cost?
You will have to budget between $1,000 and $10,000. For a small business, the budget is within $XNUMX.
Purchasing a security camera for your business is a great step towards better security measures and other benefits, but now the question is which is better, which should I choose?
This article provides a detailed description of wireless business surveillance cameras and the top 10 business surveillance systems. It’s up to you to choose depending on your budget and the features you’re looking for in a security camera.