Contact Us – Night Owl SP, LLC
How best may we support you?
Who do I contact regarding Amazon orders?
Where to contact Amazon?
For general Amazon support you can contact Amazon regarding any issue from their Contact Us page. This will require you to click through the various options based on your inquiry to actually get to a person, either via Live Chat or Phone – https://www.amazon.com/hz/contact-us/
*NOTE – You must be logged into Amazon.com or Amazon mobile app using your Amazon account that your order was placed from to get support regarding your order*
Who sold you the product?
When you purchase a product on Amazon, that doesn’t necessarily mean that Amazon sold you the product. There are also third party sellers who list and sell products on Amazon.com. You can access your Amazon order history from this link –https://www.amazon.com/gp/css/order-history. Find your order and go into your Order Details screen and look for where it says “Sold By:” Is it Amazon.com, Night Owl SP, Elite Techtronics or someone else? If you see anything other thanAmazon, Night Owl or Elite Techtronics in the “Sold By:” section make sure to reach out to that seller for assistance as we don’t have any information about the order. Please note you can click on the sellers name from this screen to see their contact information. If your order was sold by Amazon and its within 30 days, we recommend contacting Amazon support and they will be able to either process a return, replacement or refund as needed. If the order was sold by Night Owl SP, contact us, and we are happy to provide support!
How long ago did you place your order?
Depending on how long ago you placed your order will depend on what options you have as a customer to get support for your order.
If it is within the normal 30 day return window you should see options in the order detail screen for support. Outside of the 30 day window your options to get support could become limited depending on who sold you the product.
Why does all of this matter?
When purchasing online, please ensure the product is purchased from an authorized reseller, not from an unauthorized 3rd party reseller using that site. The purchaser’s receipt or proof of purchase must show the product was purchased from an authorized reseller listed below to benefit from the Night Owl manufacturer warranty.
The only authorized Amazon sellers we currently support are:
-Amazon
-Night Owl SP
-Elite Techtronics
General Questions and Comments
Night Owl Connect on the App Store
Description
Night Owl Connect helps you keep an eye on your world, from anywhere in the world.
Monitor your home or business, in real time, on your Smart Phone or Tablet. Easily share images and recordings via your favorite social network or through email and text. Be smart, be safe, be connected!
Night Owl Connect Features:
Quick and easy mobile setup
Live video and audio from your Cameras on Wi-Fi or 3G/4G LTE networks
Easily configure push notifications from your Smart Device
Save recordings directly to your Smart Device
Save images directly to your Smart Device and share via text, email or social media
Share important MP4 formatted videos via email or social media
Video playback
Multiple logins/users
Two-way audio
Google Integration (Limited devices)
Fish Eye Camera
Human Detection, Familiar Face, and Unfamiliar Face Alerts
Night Owl Security Products is a leading innovator in the security technology industry. As the fastest growing manufacturer of security DVRs, NVR’s, and Cameras, Night Owl offers the best value on the market.
This is accomplished by designing and engineering products that are high quality, user friendly, and affordable. Our video surveillance equipment is used by homeowners, businesses, federal and municipal organizations, retailers, dealers, distributors and integrators across the globe.
Visit us at www.NightOwlSP.com for more information on all our products and services.
Night Owl Connect is compatible with the following Night Owl Devices:
WDB-20
WDB-20-V2
WG-20W-4
WCM-SD2POU-BU
WCM-SD2PIN
WCM-SD2POU-BU-V2
DVR-C20X-8
DVR-C20X-16
DVRH-C20X-8
DVRH-C20X-16
WNVR-C20-8
DVR-C50X-8
DVR-C50X-16
NVR-IC82-8
NVR-IC84-16
DVR-C50XFR-16
DVR-C80XFR-8
WCM-2FEIN
WARNING: This application uses data to connect your Cameras to your Smart Device. When connected to a 3G or 4G LTE network, the live video feed from your Camera will be considered streaming data by your phone service provider and will contribute to any data or download limit your phone data plan may have.
If you exceed your data plan limit, this may result in additional usage charges. It is highly recommended to contact your phone service provider to know the limit of your data plan before using this video streaming application.
Version 5.0.95
It is update season, and we have a couple of great ones for our Night Owl Connect users. This release improves the interface graphics for Cloud customers and will enhance the viewing experience. Also, the Playback feature has been improved and should impress. Stay secure, protected, and connected. Be safe!
Release Notes:
– Improved User Interface for Cloud Recording Customers
– Playback feature improvements
Ratings and Reviews
2.3K Ratings
I knew it was going to be different.
..
Coming from the Arlo cameras I knew this system was going to be different, but not this much… cameras work great, definition is there but the app LACKS so many good essential features. I wanted an “upgrade” but can’t believe this app is missing so many good features, even from the gen 1 Arlo cameras which is what I’m coming from, YES! gen 1… Why not have only one screen with all 6,8,10 cameras in it? Can’t put cameras in the order I want, I have to swipe to next screen to see the camera I want to see. Can’t adjust camera brightness from the app, landscape mode? Nope not supported… you can just play and pause recorded clips and select live view from the app, anything else forget about it… the technology is there is just not put to work for some reason. This camera system/app needs a total revamp. I think i’m returning this system and getting a new Arlo… I really want to like this camera system and app, cameras are wireless, easy to mount, easy to install and super easy to sync and range is pretty good but I just can’t keep it with all these simple features missing right now.
Hope Night Owl listens to customers concerns and try to deal with them. Thanks in advance if you do.
Looks like Night Owl is listening! We’ll look for future updates, 😎 thank you!
Hope Night Owl listens to customers concerns and try to deal with them. Thanks in advance if you do.Hello
We are sorry to hear about the missing features in this application, we are working towards making these changes. we ensure you to pass this on to our Application Developers and engineers.
A complete joke
Among the other problems the other reviewers stated, the cameras were all connected peacefully until they needed to be moved to a new spot. Called the technical support who was an extreme waste of space. The dude sat on the phone silently not answering anything. I politely said “hello?” His responsewas filled with a nasty tone “yea im here”. My response was “sir i did what you said and let you know but you sat and said nothing so i assumed the call disconnected”.
Response to the developer:
Not much to look into as you have absolutely no information on the event because you have yet to contact me via any communication means. Your automated reply further proves the uselessness of this customer service/technical assistance team. “We will look into it!” *continues to finish hotpocket and cheap beer*
He basically told me to do what i had been doing already for hours and what he already instructed me to do later in the phone call. I told him there were only two cameras connected to the same app and i was only attempting to reconnect the same cameras i had for months and his response “well thats why. It’s because you have two cameras on the same app” well hey stupid what do you think was on the app for months…. also as an update to the previous complaints in previous reviews, the app team nor camera company fixed any of the issues because the same thing they complained about is the same thing that still happens in other review sites plus on my cameras so 🤷🏽♀️We are really sorry for the trouble and we appreciate you bringing this issue to our attention.
We will look into this further!
Login Fail
10/30 Update: I went from getting push notifications all day long to nothing at all. Not a one. I prefer being notified all day long than not at all for security reasons, especially at night and when no one is home. I don’t know what happened. Feels like the developers were trying to fix something that wasn’t broken and now can’t fix what they broke. Shame because I really love the quality and features of the cameras. If only the app would follow suit. 2 stars for the camera. 0 stars for this app.
*****************************************
Aside from setting the sensitivity to the lowest setting I get notifications all day long when the leaves on the tree blow with the wind…annoying but at least I know it works. Tonight, for some apparent reason, I stopped getting push notifications and I only noticed because I heard a slew of cars driving by and found it weird that my notifications weren’t going off.
Appears I wasnt logged in so I tried logging in. Nope. Login failed. Reset a dozen times. Login failed a dozen times. Must be an issue with the app? No idea but not being able to check my cameras is not providing me a secure feeling. Hope it gets corrected sooner than later. Annoying.Our current application has to be restarted to apply the new type of Network connection, if while in Wifi it works best, whenever this connection changes to a cellular network, then the app itself will need to be restarted to refresh the connection.
Thank you for your patience.
The developer, Night Owl SP, LLC, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.
No Details Provided
The developer will be required to provide privacy details when they submit their next app update.
Information
- Seller
- Night Owl SP, LLC
- Size
- 145.9 MB
- Category
-
Business
- Age Rating
- 4+
- Copyright
- © 2012-2017 Night Owl SP, LLC
- Price
- Free
-
Developer Website
-
App Support
-
Privacy Policy
More By This Developer
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Ulo owl – surveillance cameras
0001
Due to the increasing levels of crime in today’s culture, business owners are now responsible for ensuring the safety of their employees and other important business-related matters 24 hours a day, 7 days a week.
It can be quite difficult for a person to follow the activities going on in an organization, especially at night. In this article, we will explain the concept of CCTV cameras, the 24 best CCTV systems for businesses, and the best wireless options available to you. The presence of a video surveillance camera allows you to increase security, and also makes it possible to view footage of previous events.
Business Surveillance System
What is called a security camera system is the hardware and software components that reside in security cameras. The output quality will depend on the camera components.
You should think about security camera data storage, video analytics, Internet connectivity, and multiple cameras before choosing one for your company.
Data storage
There are different ways to store data in different business security cameras. It is very common to find business security cameras that are limited in data storage while, on the other hand, some store it directly in the cloud.
Internet
Imagine there is no Internet connection in the world today. The advantage of connecting to the Internet for a security camera is that it allows remote backup, the camera can also be accessed remotely.
Video Analytics Platform
One thing that cannot be removed from a business camera system is the video analytics system. Since the data is collected from the camera, it is very important to act on it.
The Best Video Surveillance Systems for Business
Choosing among the best commercial security systems makes protecting your company or home office easier and easier.
Below we have provided a list of the best based on reviews and features.
#1. Lorex 8-Channel
Lorex 8-Channel is your best choice if you like to pack things yourself without feeling pressured. Capturing quality footage with this camera is no problem. The price is approximately $469.98.
No. 2. Night Owl
Night Owl is a camera that can detect movement and heat.
Yes! For only $299.99, Night Owl offers crystal clear video in addition to the benefits listed above.
No. 3. Amazon cloud camera
Good for budget friendly. The video quality is excellent.
No. 4. Amcrest HD 1080P-Lite
Setup can be a little tricky. His vision both at night and during the day is incredible.
No. 5. Kromork All in one
Can be easily used by the user.
No. 6. NETGEAR Arlo Pro 2
The disadvantage of this is its limited battery capacity. Plus, you get excellent motion detection.
No. 8. ZOSI 1080P 8 Channel DVR System
You can add 1TB here. This is good for minimizing costs.
No. 9 Security camera socket
Night vision is excellent and has excellent motion detection.
No. 10. Video surveillance system Arlo 720P HD
This camera is wireless. You can view a wide range angle.
Reviews of video surveillance systems for business
Lorex 8-channel
Lorex 8-Channel is more expensive than Night Owl.
But compared to Night Owl, his night vision was much better. With Lorex 8-Channel you can be sure that you will receive video surveillance of any size property.
You can get an alert if there is background movement using an 8 channel Lorex.
For the sole purpose of chasing intruders, this camera is equipped with a loud siren and LED light.
Night Owls
For people who need a security camera but have a certain budget, Night Owl is the best choice. It comes with a 5 mega pixel infrared camera that produces very clear images and also enhances the colors of videos even if the light diminishes or disappears.
Best Small Business Security Camera
Small businesses may find it difficult to record video in low light. Therefore, it is preferable to use a system of infrared cameras or lamps that help record even when the light seems to be weak.
A variety of systems, from indoor to outdoor or both, are built to suit the needs of specific businesses.
We have specially chosen this for you.
No. 1 Cromorc All-in-One
The Cromorc All-in-One Wireless Camera is easy to install and ideal for small businesses. It can detect motion and is compatible with Alexa and Google Assistant. It offers good quality for recording at night.
The price of this camera is its only drawback; it is very expensive.
No. 2. WYZE Cam v3
The wireless nature of this camera simplifies setup for small business owners. With this security camera, you can detect movements and take great pictures at night.
The additional features of the security camera, such as its ability to capture sounds, voice control and real-time streaming capabilities, will make you choose it over other security cameras.
Its size and weight are the only unsatisfactory aspects of it. You should check out this camera because not many can offer you great resolution at a lower price.
No. 3. Hiseu 3MP/1080P
Low budget? Then this is probably your bus stop as you can get this camera for a low price.
Don’t worry about setting up, the camera is wireless. Motion can be detected and it provides clear night vision.
No. 4. REOLINK 8CH
Yes! This video surveillance system can be expanded. It is also wireless and offers quality night vision. His system comes with two cameras that can output 2160P resolution from each of the cameras.
No. 5. Hiseu All in one
It is also wireless and offers quality night vision. The downside is that it doesn’t work as well when the light is dim.
Top 10 Video Surveillance Systems for Business
Choosing the best can be a daunting task, so we’ve created a list of the top 10 video surveillance systems for businesses just for you to help you make your choice.
You can find them below:
#1. ADT security system
Everyone tends to trust a company that has released premium products more than once for three years. The ADT security system is no exception, as it has been operating in this field for over 140 years.
With the ADT you get features such as motion sensors, good night vision and voice control.
#2. SimpleSafe
For a business owner who wants to control his own business, this is the best option. Customers rate this security camera 9.2 out of 10.
You can also set up this camera by yourself without any tools. It doesn’t end there, you can also choose a paid or free monthly service depending on your budget.
Not to mention that after purchasing this security camera you have a three year warranty.
No. 3. Vivin
Vivint customer ratings performance 9.4 out of 10. This shows that they are doing something right. With its mobile apps (iOS and Android), you are in control at any time.
With Vivint, you will enjoy uninterrupted video recording. Vivint also works well with Google Assistant and Alexa.
No. 4. Front point
Installation is easy. Customers gave Front Point a score of 8.9 out of 10, which is not bad at all.
No. 5. Lorex
You will want to try Lorex. Customer reviews show satisfaction with use as they gave it a 9.6 out of 10. Now that’s convincing.
The good news is that Lorex cameras can be purchased individually or in packs.
No. 6. Cove
Cove is more suitable for small businesses than large ones.
It’s important to know that as long as the team keeps your business safe, you won’t have to worry so much.
Cove works well with Google Assistant and Alexa.
No. 7. Reolink Argus 3 Pro
You can never go wrong with Reolink Argus 3 Pro. Clients call it the best.
If you’re considering this, it’s good that you set aside $129.99.
With Reolink Argus 3 Pro, you don’t have to worry about paying extra for saving videos. The video quality is excellent.
No. 8. Wyze Cam v3
The Wyze Cam v3 gives you a built-in siren, improved night vision and higher frame rates for smoother video. Wyze offers free cloud storage where you can save clips ranging from 12 seconds to 14 days.
No. 9. Arlo Pro 4
This wireless security camera works with a wide range of smart home devices such as Apple Homekit, Alexa, Samsung SmartThings and Google Assistant.
It provides multiple cameras and excellent video quality.
No. 10 Google Camera Nest
With a paid Nest Aware subscription, users can receive smart alerts. The picture, sound and video quality is commendable.
You also get free cloud storage unlike other security cameras. Many features can be accessed without paying a monthly subscription.
Wireless Video Surveillance Systems for Business
If your business space is small or you bought it for temporary use, then a wireless video surveillance camera is just right for you.
The DIYer will love the wireless connection as it makes setup easier and less complicated. With wireless connectivity, you have the answer to smart and remote motion monitoring.
Another great feature that wireless business surveillance systems provide is the ability to detect the movement of a car, animal or person.
What security cameras do professionals use?
Professionals are known to use AXIS Q16 series network cameras or Hikvision Warehouse, among others.
How much does a commercial video surveillance system cost?
There is a home security solution available for every budget as the average cost to install CCTV cameras in the United States is $1,330, but the general range is $150 to $2,040.
How much does a professional security camera cost?
You will have to budget between $1,000 and $10,000. For a small business, the budget is within $XNUMX.
Conclusion
Purchasing a security camera for your business is a great step towards better security measures and other benefits, but now the question is which is better, which should I choose?
This article provides a detailed description of wireless business surveillance cameras and the top 10 business surveillance systems. It’s up to you to choose depending on your budget and the features you’re looking for in a security camera.